A subscription is an agreement between Haymarket Publishing and you, the customer, to periodically receive a magazine chosen and paid for by you. The magazine is delivered to the address of your choice, often before the magazine goes on general sale, saving you the time and effort of buying a copy in the shops.

1. The savings – discounted rates compared to the shop price 2. The convenience – every issue delivered direct to your door, and continuous payment options save the bother of renewal 3. The reassurance – of receiving every issue 4. The benefits – some of our introductory offers include a free gift and many of our magazines have exclusive subscriber-only benefits, competitions and offers 5. The indulgence – a magazine is one of life’s most affordable luxuries, informative, entertaining, keeping you up to date with your favourite interests 6. The gift that lasts all year – a subscription is a great gift for a friend or loved one, or even for yourself!.

This website is dedicated to Haymarket Publishing consumer magazines and holds information on each title. You can find information by selecting a title from the search options positioned on the left and right of this screen. Many of our magazine brands also exist online – you can find details in the ‘recommended sites’ link at the bottom of this page. For company information on Haymarket Publishing or details of our business and customer magazines and events, please visit the corporate website at www.haymarketgroup.com.

Subscribing to one of our magazines couldn’t be easier. We have a number of order methods so simply choose the one that suits you best: 1. Use this website to choose one or more magazines and payment methods 2. Complete one of the subscription order forms or inserts from within our magazines and send it to the freepost address on the form 3. Contact our customer service centre: 08456 777 800 or haymarketsubs@qss-uk.com from the UK +44 (0) 1750 724712 or haymarketsubs@qss-uk.com from overseas 1732 424 7811 or ewa@ewacars.com from the US or Canada You will receive confirmation of your order detailing the term, the initial payment amount, delivery address and your personal customer number to be quoted should you have any queries.

Ordering a gift subscription is very similar to ordering a normal subscription. Simply choose the gift subscription option and you will be prompted to give us the delivery details of the recipient as well as your details. You will receive confirmation of your order, the term, the initial payment amount, delivery details and your personal customer number to be quoted should you have any queries. Christmas gift subscriptions (ordered before the stated date on the offer details) include a gift card for you to send to the recipient. Please note that no correspondence will be sent to the subscription recipient announcing the start date of the subscription, so the element of surprise will be left entirely up to you!

If you prefer to order just one specific issue or back issue, then simply call our customer service team with your request. You can also order a single issue or back issue as a gift.

You can pay in Sterling (£), US dollars ($) or Euros (€).

You can pay using direct debit (UK only), credit card, continuous credit card, cash/cheque or a standing order.

If you pay by direct debit, then money will be taken out of your account according to the term agreed. The first direct debit payment will be indicated in your subscription acknowledgement letter, which will typically take up to 10 days to be delivered from the date you placed your order. Trial offer payments are taken from your account typically within 2 to 3 days of order confirmation. If you would like to know the exact dates that money is due to be taken from your account, then please do not hesitate to contact our customer service team. Standard (ie non-trial) Direct Debit subscription rates are fixed for one year, after which they are subject to change. We will inform you of any changes to your payment amounts. Please note that subscription gifts are not despatched until payment has successfully been processed.

This website uses a Thawte security certificate for all online payments. This ensures that information is kept private while in transit between our web server and your web browser.

Customers are welcome to subscribe to as many magazines as he/she desires, and buying a subscription as a gift for a friend or loved one is a very simple process. You can use this website to find out more about the style and content of each of our magazines, or you can contact our customer service team for advice on titles appropriate to your requirements. Individuals and businesses can also order bulk copies of a single issue or multiple subscriptions. Please email us for details using haymarket.subs@qss-uk.com.

International customers can order subscriptions to our magazines through one of the following methods: 1. Use this website to choose one or more magazines and payment method. 2. The subscription order forms or inserts from within our magazines often have international prices detailed on them – simply complete this and send it to the address on the form. 3. Contact our customer service centre: +44 (0) 1750 724712 or haymarketsubs@qss-uk.com from overseas 1732 424 7811 or ewa@ewacars.com from the US or Canada. Overseas copies are either sent by air-freight or sea-freight and estimated delivery times are often affected by local postal conditions. For more details specific to your country of delivery please contact customer services on the numbers above.

Your first issue can take up to 6 weeks to arrive after the initial order, although it is often sooner than this. Subsequent issue delivery times vary depending on your location and the magazine you have subscribed to. For UK subscribers we strive to deliver all monthly magazines on or before the publication date and weekly magazines on the publication date. Overseas subscribers will receive their copies dependent on shipping method and location – please contact customer services for details specific to your subscription. Please note that sometimes, due to logistics out of our control, we cannot guarantee you will receive your magazine when we expect. In this instance we will always endeavour to get your copy to you as soon as possible and if for some reason the copy cannot be delivered, we will arrange a refund for the cost of that issue or extend your subscription by a copy.

Gifts typically take 28 days to be delivered, and can sometimes arrive before the delivery of your first issue.

Haymarket Publishing is committed to respecting your privacy and protecting your personal information. For more details regarding personal information, please click on our privacy policy link located at the bottom of this page.

You should receive a welcome letter from us within 10 days of placing your order, confirming the term, price, delivery address and your subscriber reference number to use in case of any queries. Online orders will initially receive an email acknowledgement of order, then the welcome letter as per all other orders.

Direct Debit and continuous credit card are regular, continuous payment methods and subscriptions set up on these methods will renew automatically unless cancelled. These continuous payment prices are valid for one year, after which they are subject to increase. We will write to inform you of any increase in your subscription price. Single term payment methods (cash, credit card, debit card, cheque) require action from you in order to renew for a further term. We typically send you letters throughout the course of you subscription, detailing the offers available to you for renewing your subscription. Please follow the instructions on the letters to complete the renewal process. If your subscription has already lapsed, and you would like to start receiving your magazine again, please contact our customer service team for the latest offers and discounts.