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Safe Shopping

As a company working regularly with customer and payment information, we understand the importance of security, both online and offline.

That's why we use highly secure systems and processes - to give you confidence when giving us your bank or payment card details, and when you give us contact information, such as your address, email or telephone number.

You can read about the protection we have in place for online payments here and about our privacy policy here, which explains how we capture, store and use your information.

Additionally, payments made by Direct Debit are protected under the Direct Debit Guarantee:

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits

If there are any changes to the amount, date or frequency of your Direct Debit Haymarket Media Group will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Haymarket Media Group to collect a payment, confirmation of the amount and date will be given to you at the time of the request

If an error is made in the payment of your Direct Debit by Haymarket Media GroupX or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society

If you receive a refund you are not entitled to, you must pay it back when Haymarket Media Group asks you to

You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.